Answers for choosing and receiving your home piece.

Free shipping is available on orders over €60 to most countries such as Germany.

Order preparation takes 1–2 weeks. Delivery time is preparation plus shipping time.

Estimated shipping times are DPD at about 2 weeks, expedited express for small pieces at 1–2 weeks and EMS for big but light products at 2–4 weeks, to most countries such as Germany.

After your order ships, you will receive a tracking number by email. Use it to check delivery updates at 17track.net.

You can cancel free of charge within 24 hours. Shipped orders cannot be canceled.

Eligible returns may be requested within 14 days of receipt. Items must be unused, in their original packaging and complete with accessories. Custom products, accessories and bulk orders of three or more identical items are excluded. Return shipping and restocking fees may apply. Contact support before returning an item and read the full return policy.

PayPal is available. The final order total is calculated at checkout.

Email [email protected] Monday–Friday, 9 AM–6 PM (GMT+8), or use the Contact Us form.